I complained after the first match, and I immediately received a second one.I complained again after the Easter holiday and my emails continue to get returned, unable to deliver.In addition, the intranet site is no longer active.
This occurred the day after my electronic check for $947 was cashed.
Robin phoned me a couple of days later and asked if I had some concerns. I realized that the "in-depth" interview was not even as thorough as EHarmony's profile.
I said in light of these complaints, I wanted a refund. I also received an email introduction first on the 9th and emailed Robin that it was not clear what I was supposed to do with this.
I paid $1350 and will either sue them in Small Claims Court or join a class action law suit. Like so many others, no one is getting any services for the $1000 they sent in or gave on a credit card over the phone. Similar to the other complaint letters, I spoke with "Robin", who made the same 2-7 matches per month promise, with a personal evaluation of my matches.
Once my $997.00 check was cashed, I could never get anyone to return my calls or emails, nor did they send 2-7 matches per month.
I have been notified by the US DOJ that I am now considered a victim, in a federal case against Executive Dating. I am interested in discussing becoming a participant in a class action lawsuit.After seeing this website and the numerous complaints about Executive Dating, I emailed and asked for a refund on March 9, 2010.They interviewed me and promised to provide 2-7 matches a month after I sent 7 dollars.They provided me with one match and I could not reach them again when it became apparent to me that they had taken my money and were not providing the service they promised.I left countless emails and phone messages but to no avail. I joined Executive African-American Dating, similar to the other "Executive Dating" sites.It took me 2 years to raise 7 as I am a single mother. I paid 50 on February 15, 2010 and received 2 matches.